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Experience Product Management Advocacy Content Director

Teachers Insurance And Annuity Association

Posted on: 01 Feb 2024

Job Location: Frisco, US

Job Description:

Advocacy ContentThe Experience Product Management Advocacy Content Director will lead the development and syndication of materials which enable client facing associates to accurately represent current digital and client experience capabilities and future state strategy. The Directory will work closely with Experience Product Management, Product, and Marketing teams to maintain capabilities roadmaps, and to prepare and update presentation support materials used for client meetings, sales opportunities, and RFPs. The Advocacy Content Director will lead programs to improve the capture and dissemination of client feedback to appropriate teams in order inform product and sales strategies, as well as inform clients on updated features and new capabilities.Key Responsibilities and DutiesMaintain externally presented roadmaps across B2C and B2B experiences in alignment with D&CX CX (Digital & Client Experiences) and CS&T (Cyber Security & Technology) capabilities, features, and delivery timelines. Develop and maintain field education, toolkits, and supporting resources (e.g. battlecards, demo guides, etc.) aligned to primary B2C and B2B features/capabilities and roadmaps.Partner with key stakeholders to establish, support, and maintain distribution channels informing and educating business partners on key D&CX B2C and B2C capabilities.Maintain RFP responses associates with D&CX B2C and B2B capabilities.Educational RequirementsUniversity (Degree) PreferredWork Experience5+ Years Required; 7+ Years PreferredPhysical RequirementsPhysical Requirements: Sedentary WorkCareer Level 9ICRequired Qualifications5+ years of business enablement experience in program and product launchesPreferred Qualifications7+ years of business enablement experience in program and product launchesConfident in articulating value propositionsExcellent written and oral communication abilities.Experience overseeing the development and execution of change management strategies,Possessing strong facilitation skills, ability to communicate and engage with all levels of leadership, and ability to provide strategic thought leadershipBase Pay Range: $120,000/yr. - $175,800/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.Equal Opportunity We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here.Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) ###-####Email: [email protected] Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.For Applicants of Nuveen residing in Europe and APAC, please click here.For Applicants of Greenwood residing in Brazil (English), click here.For Applicants of Greenwood residing in Brazil (Portuguese), click here. For Applicants of Westchester residing in Brazil (English), click here.For Applicants of Westchester residing in Brazil (Portuguese), click here. Job SummaryJob number: R230900687Date posted : 2023-10-18Profession: Product Development & SolutionsEmployment type: Full_time

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