Powersports Parts Expert

Curren RV has an opening for a Powersports Parts Expert to help support their growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email.

Pay is hourly and based on experience.

Essential Job Functions:

Provide customer assistance by phone, email, live chat, and over the counter

Utilize computers to search diagrams and manuals for the correct part

Assist customers with placing orders

Assist customers with order issues such as returns, shipping damage, incorrect shipments

Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff

Assist in warehouse with occasionally stocking shelves, picking and packing orders

Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge of RV, Compact Tractor, or Utility Trailer parts helpful)

Ensure the warehouse and parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area

Prepare and process purchase orders

Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips

Conduct cyclical inventories

Assist in maintaining website product information (photographing parts, uploading information, editing descriptions)

Assist service techs in finding need parts and charging to the repair order

Essential Job Skills: Customer Service or Retail Experience

Knowledge of ATVs, SXSs, UTVs a must. Knowledge of RVs, Trailers, or Compact Tractors, a plus!

Good understanding of engine and other powersports parts

Personable, Good listener, Detail oriented

Good sales skills

Problem solver

Good telephone manner and customer service skills

Self-motivated and able to work under minimal supervision

Ability to work as an individual as well as part of a team

Takes direction well, coachable

The ability to read service manuals/schematics/diagrams

Intermediate computer skills

Able to learn and recognize parts and identify needed replacement parts

Able to work some Saturdays (Flexible day off - usually Tue, Wed, or Thr)

Prolonged periods of standing, stooping, crawling, and bending

May lift up to 50 lbs; May lift heavier objects in team or with assistive devices

Benefits: Health Insurance (Individual coverage with low out of pocket cost. Family coverage available.)

Paid Time Off - Vacation, Holidays, Personal, and Sick

401K Plan with Company Contribution

Curren RV is family owned and operated RV & Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.