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Client Advisor - Rockefeller Center

Gap

Posted on: 17 Mar 2024

Job Location: Newark, US

Job Description:

About the Role
As a Banana Republic Client Advisor, you will create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You are an expert on styling and fashion, with a thorough understanding of designers, brands, and seasonal trends. As a Client Advisor, you will provide a superior level of service through an inclusive environment that inspires brand loyalty and makes our customers feel welcome and eager to return. Your goal is to grow the business by genuinely connecting, converting, and retaining a loyal client following.What You'll Do

Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
Connect and engage with customers authentically to build strong relationships and brand loyalty
Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences
Take responsibility for driving sales and achieving store goals, with the client as your primary focus
Demonstrate values and behaviors consistent with our Words to Live By
Assist in creating an inclusive environment where our customers and employees feel a sense of belonging

Who You Are

Minimum of 1 year of clientele experience in luxury fashion and strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs
Effective communicator with experience in creating meaningful connections with customers that builds brand loyalty
Experience with proactive client sourcing and outreach
Proven experience in building a loyal client base
Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process
Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available and as required by state and local laws
Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives
Collaborative and flourishes in a team environment
Curious with a "can do" attitude and a desire to learn and grow

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