Customer Support -Data Entry Operator

Company Overview

Gmware provides customised tech and operations solutions to small, medium, and large enterprises globally. Their technology is utilized by industry leaders across the globe.

Job Overview

Junior Customer Support - Data Entry Operator position with 1 to 3 years of experience, located in Mohali, Punjab, India.

Full-Time employment type with night shift hours.

Qualifications and Skills

• Proficiency in Microsoft Office suite
• Knowledge of Management Information Systems (MIS)
• Strong skills in Microsoft Excel and Microsoft Word
• Excellent communication skills
• Customer service-oriented mindset

Roles and Responsibilities

• Handle customer inquiries and resolve issues via phone, email, and chat
• Accurately input data into systems and databases
• Provide administrative support to the Customer Support team
• Work night shift hours to ensure coverage for global clients
• Maintain data entry accuracy and efficiency in a fast-paced environment