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Transportation Dispatcher

Colonial Group

Posted on: 07 Mar 2024

Job Location: Georgetown, US

Job Description:

Job Description

Colonial Oil Industries, Inc. (COI) is one of the largest independent oil companies in the Southeast and has been serving the region since 1921. With strategic ocean terminals in Savannah, GA; Charleston, SC; and Jacksonville, FL; as well as numerous terminals along theColonial and Plantation Pipeline, COI has an extensive network to supply gasoline and diesel fuel to the Southeast.

Build Your Career, Impact Your Community, Join Our Colonial Family!

The Dispatcher is the central cog of Colonial Transportation Solutions, Inc. Using best practices, support customers and operations by efficiently routing Tank-Wagon delivery trucks based upon orders received (call ins, keep fills and monitors).

JOB EXPECTATIONS/DUTIES

Work in a highly fast-paced, ever-changing environment to quickly make delivery decisions and supply all customers efficiently.

Create and plan commercially effective and efficient fuel or lubricant delivery routes.

Communicate all relevant information to drivers to assist safe and efficient operations.

Review and analyze previous days deliveries, balance inventory and post transactions to enable automated billing to customers.

Review and update monitors for customer locations that have changed to ensure tanks do not run out of product.

Review monitor list to add customers, that are over 60% empty, to the best available route.

Review all keep fills, for the next delivery day, to start routing trucks based on customer location and priority.

Add all call ins to build most effective route (fill truck to capacity, deliver furthest customer first, ensure driver will have enough DOT hours to finish route).

Reviewing KF plan / monitor utilization versus actual deliveries and recommending process improvements

Field all calls from drivers (cannot find customer, customer closed, incorrect information).

Work with Sales Team and Terminal Managers to update incorrect information in all systems and to provide the most accurate information to driver.

Create Work Order service dispatch plans.

Work to minimize & eliminate all residual open orders.

Check stock in Warehouse and where appropriate suggest improvements.

Work with credit team on customers that are on hold for next day delivery.

QUALIFICATIONS

2-3 years' experience in Logistics, Warehousing, or Distribution preferred.
Proficient in Excel, SmartLogix and PDI Enterprise and web-based apps.
Must be able to communicate clearly and professionally with third party carriers, suppliers, and internal personnel.
Ability to focus on and accurately complete tasks in an energetic, fast paced, and continuously changing work environment.
Attention to detail and the ability to follow established procedures is a must.
A strong team player with excellent interpersonal skills and the ability to build relationships.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 40 pounds. Travel is minimum.

Eligibility Requirements:

Hiring is contingent upon eligibility to work in the United States.

Colonial Group, Inc. is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.

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