Site Reliability Engineer

About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

DMI, LLCis seeking a Site Reliablity Engineer, who will be responsible for monitoring, automating, and improving the reliability, performance, and availability of software systems.

Duties and Responsibilities:

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Anticipate potential problems before they occur and come up with solutions.
• Conduct post-incident reviews.
• Document your work to turn findings into repeatable actions.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.

Qualifications

Education and Years of Experience:

• Bachelors degree in business, Information Technology, Computer Science, Engineering or related technical or functional discipline.
• 5+ years of proven experience as a Site Reliability Engineer or similar role

Required and Desired Skills/Certifications:

• Relevant industry certifications.
• Experience building and maintaining CI/CD pipelines for automated deployments.
• Experience with infrastructure as code tools like CloudFormation (preferable) and Terraform.
• Experience working in an Agile environment (e.g., Scrum, Kanban) and knowledge of JIRA/Confluence.
• Programming experience (structured and OOP) using one or more high-level languages.
• Experience scripting in bash/shell.
• Strong unit testing experience.
• Ability to work with cloud-native infrastructures.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Ability to collaborate and communicate asynchronously.

Additional Requirements:

• Previous government contracting experience.
• At least two associated level AWS certifications (e.g., AWS Certified Solution Architect Associate, AWS Certified SysOps Admin Associate, AWS Certified Developer Associate).

Min Citizenship Status Required: U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote

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Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.