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Management And Program Analyst

Department Of Veterans Affairs

Posted on: 15 Mar 2024

Job Location: Honolulu, US

Job Description:

SummaryThis position is located in the VA Honolulu Regional Office. The principal duties and responsibilities of the incumbent are to provide administrative assistance and support of the Veteran Service Center Division supervisory and management staff.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates03/12/2024 to 03/21/2024* Salary$75,640 - $98,330 per yearA Cost-of-Living-Allowance (COLA) of 8.90% will be added to the stated salary.* Pay scale & gradeGS 11* HelpLocation1 vacancy in the following location:* Honolulu, HI* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potentialNone* Job family (Series)0343 Management And Program Analysis* Supervisory statusNo* Security clearanceOther* Drug testNo* Position sensitivity and riskNon-sensitive (NS)/Low Risk* Trust determination processSuitability/Fitness* Announcement number459-24-CLE-12337888* Control number781094100HelpThis job is open to* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.* Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyThis vacancy announcement is open ONLY to current, permanent Veterans Benefits Administration (VBA) employees and current/former VBA employees who are CTAP eligible.HelpDutiesMajor Duties of this position are, but not limited to:* Assists and advises the staff in achieving the maximum utilization of manpower, space, and funds, through detailed studies and analyses of workflow, manpower usage, and fund expenditures, etc.* Consolidates the administrative one time and ongoing reports and projects of the working sections and units to the Regional Office Director or the VSC Manager.* Communicates externally with the full range of agency stakeholders. Stakeholders include individual members of the general public and Service Organizations.* Maintains and analyses records reflecting workload, timeliness and quality of operations within the Service Center. Charts progress toward desired goals and advises Division Management of pertinent trends.* Assembles information for briefings with the Director, particularly the quarterly briefings.* Controls and prepares recurring and special reports, studies, and analyses as may be required by the VSCM or station management.* Responds to a variety of personal, telephone, and written inquiries, including those regarding general procedures and policies of the Department, as well as the benefits administered.* Prepares forms, documents, training requests and other various administrative related documents that are needed to meet reporting requirements or to support claims or applications for benefits.* Maintains records of correspondence sent through VSC's corporate email box.* Provides tracking and reporting to VSCM of employee FMLA usage, LWOP, Compensatory Time, and yearly Use-or-Lose.* Responsible for reviewing internal correspondence for accuracy and completeness.* Monitors a list of the Division's upcoming personnel actions to ensure Supervisors are notified in a timely manner.* Transcribes information on the Performance Appraisal, VA Form 0750 for the VSC Front Office Staff. Tracks and reports compliance to the VSCM regarding Division performance standards issuance at the beginning, mid-year and end of the fiscal year.* Maintains a personnel listing of all VSC employees, to include emergency contact information, current position, grade and step, and time in position; and ensures the VSC staffing report is maintained. Maintains the office filing system and the locked file documents that contain confidential personnel information.* Prepares or assists with all VSC employee travel. Coordinates air travel and accommodations with the travel agent; prepares travel authorities and reimbursement vouchers for all VSC travelers; and ensures accuracy of all travel-related vouchers and requests.* Perform many of the Service Center's systematic analyses of operations (SAO)s and reports on the effectiveness of internal controls affecting division operations as prescribed.* Formulates and executes the division budget, which involves the forecasting of workload, manpower requirements and travel costs.* Maintains and analyzes records reflecting workload, timeliness and quality of operations with the Service Center. Charts progress toward desired goals and advises Division management of pertinent trend.Work Schedule: Full time, Monday through Friday, hours to be determined.Compressed/Flexible: Not Available.Telework: Available, per agency policy.Virtual: This is not a virtual position.Position Description/PD#: 40361A Management and Program AnalystRelocation/Recruitment Incentives: Not AuthorizedFinancial Disclosure Report: Not requiredHelpRequirementsConditions of Employment* You must be a U.S. Citizen to apply for this job* Designated and/or random drug testing may be required* Selective Service Registration is required for males born after 12/31/1959* You may be required to serve a probationary period* Subject to background/security investigation* Selected applicants will be required to complete an online onboarding processQualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/21/2024Time in grade statement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.For a GS-11 position you must have served 52 weeks at the GS-9 level. The grade may have been in any occupation and must have been held in the Federal service. A SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You must provide a copy of your most recent SF-50 that indicates proof of status (career, career-conditional, or excepted service), time in grade requirements have been met, and identifies your position title, series, grade, step, salary, tenure, and type of service. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate possession of time in grade requirements. In this instance, you must also submit your most recent Promotion or Within Grade Increase SF-50, or a Promotion or Within Grade Increase SF-50 that indicates the highest grade/step previously held. DO NOT submit Award SF-50s and/or General Adjustment SF-50s as they cannot be used to verify time in grade.If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 11 (or higher) and the promotion potential of your current position must be at least GS- 11. You must provide a copy of your most recent SF-50, "Notification of Personnel Action" showing that you are in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess (1) year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates (1) year time-in-grade. General Adjustment and Award SF-50's cannot be used for time-in-grade verification purposes.Time in grade requirements apply to former Federal employees applying for reinstatement and current employees applying using the Veterans Employment Opportunities Act of 1998 eligibility.You may qualify based on your experience and/or education as described below:* Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: In addition to the experience required at the GS-9 level, the applicant must document experience using various analytic and automated systems to gather data for reports, spreadsheets, and other projects; experience with short and long range planning; independently used data management and technical expertise to gather data through advanced computerized models, databases and trend data patterns for process improvement.. OR,* Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher- level graduate education leading to such a degree or LL.M., if related. OR,* Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education beyond two years.How you will be evaluated:* Accountability* Oral Communication* Problem Solving* Technical Knowledge* ElectronicsExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: The regular and recurring work of the position is primarily sedentary. Some walking, bending, stooping and carrying of light materials may be necessary. Occasional use of an automobile and public transportation may be required to attend conferences and meetings. No special physical exertion is required.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: informationVA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional vacancies.Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.* Accountability: Ability to work independently, setting priorities, organizing work and meeting deadlines.* Oral Communication: Ability to analyze, interprets, and effectively communicates and explains information of a technical, complex nature, both orally and in writing.* Problem Solving: Knowledge of and ability to apply sounds business/management principles in order to gather, organized and analyze information and use problem-solving skills/judgment to resolve issues.* Technical Knowledge: Knowledge of and ability to apply a comprehensive knowledge of laws, regulatory, requirements, directives, policies and procedures concerning benefits administered by the Department of Veterans Affairs.* Electronics: Ability to use a personal computer and other software to prepare reports and analyses for presentation to management.Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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