Front Desk Agent

Charlestown Marina is currently seeking a full-time Front Desk Agent. Ability to work on weekends is a requirement. This is five days a week, 8-hour day, on-site position.

The Front Desk Agent is responsible for:

answering phones and responding to emails

maintaining and promoting hospitality at all times

making slip reservations

providing recommendations and concierge services

welcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being met

other duties as assigned by management

This individual must have good professional judgment and ability to work independently. Strong communication (verbal, written, interpersonal) skills required.

Must be a multi-tasker and a team player to assist other employees in providing a first-class marina experience to our guests. Candidates must be proficient In Microsoft applications (Word, Outlook, Excel).

Prefer two years reception or management experience or bachelors degree in Marina or Hospitality Management. Ability to work holidays and weekends is necessary. Flexibility is a plus. Full training is provided.

Charlestown Marina is 350 slip first-class marina on Piers 6 and 8 in the Charlestown Navy Yard. We welcome both seasonal and transients boats ranging in size from 18ft to 400ft. Our marina operates year-round and we have 100 live-aboard vessels throughout the winter season. Charlestown Marina is part of Ocean Havens LLC, , a marina and hospitality company that owns and operates Boston Yacht Haven Inn & Marina, Boston Harbor Shipyard and Marina, Fan Pier Marina and Provincetown Marina.

A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business.

Please provide your resume. Apply online only.

**Apply for Front Desk Agent**

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