Back to results: retired jcos monitoring jobs / oklahoma, US
Posted on: 16 Mar 2024
Job Location: Chattanooga, US
Job Description:
IT End User Analyst - B - 516279
Job ID: 516279
Location: CHATTANOOGA, TN
Regular/Temporary:
External - Posting Description
Organization: Technology & Innovation
Department: T&I Operations - Services
Location: Chattanooga, Tennessee
Position Mobility: Hybrid
Relocation: Relocation benefits are not offered for this position.
Posting Open: 3/13/2024
Posting Close: 3/22/2024 at 11:59 PM EST
Salary: Competitive
The IT End User Analyst provides call center, network, and production control support in the consolidated IT Customer Operations Center (ITCO). Specific duties include:
Supervision and guidance are provided by the department manager and are generally limited to overall objectives, general guidelines, and work priorities. Incumbent plans and executes the work with minimal supervision. Provides technical directions to subordinates within the group.
(1) Ability to communicate with customers to diagnose and resolve problems; (2) communicate with Infrastructure Operations (IO) engineering and operations personnel on a technical level.
Ability to work under pressure.
A bachelor's degree in computer science, engineering, math, business, or related field of study; or equivalent education, training & experience.
Four or more years' experience, in one or more IT infrastructure technologies such as networking, client server architectures, server and desktop operating systems, databases, server virtualization, storage area networks, messaging, etc.
Proven performance in terms of user satisfaction, adherence to quality standards and timely completion of all key aspects of assignments.
Must be able to qualify for and maintain a TVA Sensitive clearance, or equivalent security clearance. Must be able and willing to assume on-call rotational assignments which may include 24-hour on 7-day per week availability.
Travel as required to carry out project work or perform temporary duty at other than home-based site which supports both internal and external business on the schedule and shift requirements of those businesses
How to Claim Vet Preference
If you are requesting to be considered as a preference-eligible veteran as outlined in the application process, you must submit your military documents before the posting close date indicated above. Be sure to include all supporting documentation: Form DD214 (member 2 or member 4 copy), a Veterans Disability Rating Letter from the VA (if applicable), and a completed form TVA 3595. If you will not get your DD214 until you are separated or retired, you can request a Statement of Service through your military personnel office. The Statement of Service must list your dates of military service, character of service, expected date of separation and any service-connected disability rating that you have been awarded from your branch of military service. Please submit your military documents each time you apply for a position.
More information about preference eligibility and a link to form TVA 3595, can be found at If you have a question about preference eligibility, please email [email protected].
By clicking on "Continue", I give receptix consent to process my data and to send me email alerts, as detailed in receptix's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Similar jobs
Chattanooga, US
16 Mar 2024