Museum - Weekend Receptionist

Job Summary The incumbent is responsible for greeting museum visitors and callers and working in the museum store on Saturdays and select weekdays or evenings.

Job Posting

The City of Springdale is currently accepting applications for the position of WEEKEND RECEPTIONIST. Interested persons should submit an application to the Human Resources Department. This position will remain open until filled.

The incumbent is responsible for greeting museum visitors and callers and working in the museum store on Saturdays and select weekdays or evenings.

Qualified applicants must possess a high school diploma or GED.

Pay rate: $12.00 per hour

PLEASE, NO PHONE CALLS

To apply, you must submit a City of Springdale application. Visit to apply or email [email protected] to request an application.

Resumes will not be accepted without an accompanying application.

The City of Springdale is an EOE and drug free workplace.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other museum staff and city employees, and have regular and reliable attendance that is non-disruptive.

Receptionist

1. Answer telephone, take messages, answer inquiries from the public.

2. Greet visitors at reception desk, provides information, and answers questions.

3. Track visitor attendance in point-of-sale system.

4. Ensure customer needs are met, complaints are resolved, and service is quick and efficient.

Other Duties

5. Assist with select special museum events.

6. Assist with select evening or weekday staffing when needed.

7. Perform a variety of miscellaneous duties such as opening and closing the museum, and assisting other staff in performance of their duties as required.

8. Perform other duties as required or assigned.

SUPERVISION RESPONSIBILITIES

None Indicated.

EDUCATION AND EXPERIENCE

High school diploma or GED.

CERTIFICATES, LICENSES, REGISTRATIONS

None Indicated.

PUBLIC CONTACT

Daily contact with museum visitors.

EMPLOYEE CONTACT

Regular contacts within the department and with other departments as needed.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS

Must be proficient in the use of computers; database, spreadsheet, and word-processing software; security system; photocopier; credit card processing; and telephone.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects. Must have ability to establish and maintain effective working relationships with management, staff, and the public.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment ranges from moderate to noisy.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.