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Posted on: 14 Mar 2024
Job Location: Herndon, US
Job Description:
Customer Success Executive (CSE) role for the Defense Information Systems Agency (DISA) is a highly visible, strategic role within Cisco's Customer Experience (CX) organization. We build deep relationships with customer senior military and civilian leadership, partners and the extended Cisco account team members in achieving their goals. With the transformation to software subscription, CX is crucial, we are writing a history and you can contribute to and help craft this bold journey we are on.
As CSEs, we are ultimately accountable for successful adoption and value realization for the products, software and services our customers have purchased. You will:
You are an industry encouraging leader who can evangelize Cisco, our solutions and our services. In addition, as a CSE you are keen at identifying new opportunities to expand your value within a customer.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
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Customer Success Executive
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