Food Service Sales Representative

**Food Service Sales Representative**

CAROUSEL_PARAGRAPH

* Livingston, Louisiana

* Sales

* 259116BR

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** Job Description**

**Auto req ID:** 259116BR

****Job Description****

We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals.

Thats why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, were committed to performing well as individuals and in teams, to strengthen the company as a whole.

Pepsi Beverages North America (PBNA) is PepsiCos beverage manufacturing, sales and distribution operating unit in the United States and Canada. This position will be part of the North America Beverage organization.

**Job Description:**

The Key Account Manager for Food Service will execute a selling strategy in assigned Food Service accounts. Successful candidates will manage key customer relationships including customer agreements that deliver against internal operating plans and customer expectations. Customers for this segment may include: Restaurants, Colleges and Universities, Hospitals, Workplaces, Recreation and Education accounts.

* Maximize volume and revenue in key assigned Food Service accounts by utilizing fact-based selling methods

* Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution

* Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance

* Ensure customers are complying with PBC contract requirements

* Work closely with the Selling Operations team to improve overall customer satisfaction

* Analyze customer information and business trends using IRI and Nielsen data to identify and expand business opportunities

* Responsible for coordinating fountain, bottle and can and supply income growth

#LI-USA

****Qualifications/Requirements****

* A minimum of 2 years of fact-based selling experience

* Bachelors degree and/or equivalent work experience

* Food Service or consumer packaged goods experience

* Must be willing and able to lift 40 lbs. periodically

* This position is limited to persons with indefinite right to work in the United States

* Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter

#LI-USA

**Relocation Eligible:** Eligible for Standard Relocation

**Job Type:** Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available & documents. View

Please view our **Job Description**

Responsibilities and Duties

* Directly manage a team of Technical Product Specialists, including but not limited to hiring, managing performance, communicating expectations, developing individual and team goals, and problem resolution to ensure high employee retention and satisfaction.

* Coach and mentor your team of Technical Product Specialists through developing a robust training and on-boarding program, hosting team and individual meetings, conducting progress reviews (six-month cadence) around Dynatrace ONE technical standards, frequent evaluations of customer interactions (chat and coaching sessions), and develop individualized career develop plans.

* Develop, continuously improve, and enable Technical Product Specialists of current Dynatrace ONE programs, processes, and policies, such chat standards, activity tracking, coaching sessions, account health reviews, best practice development, technical knowledge base development, troubleshooting, mock coaching sessions feedback, and technical skills matrix.

* Report on, be accountable for, and provide recommendations to improve key performance metrics of your Technical Product Specialist team and customer accounts, including but not limited: response time, customer satisfaction, coaching session feedback, and account health review.

* Collaborate with other teams (Customer Success, Sales, Services, Technical Support, Renewals, and Product Management) to align on key processes, ensure excellent customer experience is being delivered, and the value of Dynatrace ONE and Dynatrace ONE Premium is well understood.

* Develop strong relationships with Regional Services Managers and Account Executives in order to position Dynatrace ONE Premium early in their sales cycles and able to articulate the value of Dynatrace ONE Premium to their customers.

* Coordinate with Manger of CSMs to regularly report on Dynatrace ONE KPIs, wins and customer success stories.

* Coordinate with Senior Technical Product Consultants, Dynatrace ONE Architects, and management develop and deliver technical workshops for Product Specialists and identify customer usage trends with Dynatrace.

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