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Field Quality Engineer

Tesla Motors

Posted on: 24 Mar 2024

Job Location: Sunnyvale, US

Job Description:

The Role
The Field Quality Engineering team's mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other engineering teams. This is a very hands-on individual contributor role with duties focused on failure analysis and root causes activities.
We are seeking a multi-faceted Electrical Engineer who will be responsible for all aspects of identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting infotainment, low voltage, or power electronics components. To be effective, the Field Quality Engineer will need to be intimately familiar with the detailed behavior of these electro-mechanical assemblies and the tools and equipment used in their design and manufacture. They will work with other Engineering teams to quickly mitigate and implement countermeasures of field issues to improve quality, reliability, durability of the products.

Responsibilities

Monitor products field performance, identify trending issues, prioritize based on severity, occurrence, and/or cost of each failure modes
Detailed failure analysis, identifying root-cause of problems - Perform board-level debugging to isolate faults for physical failure analysis
Apply knowledge of electrical engineering and Printed Circuit Board Assembly manufacturing to drive containment and corrective action implementation into production, design, supplier, or firmware
Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency
Participate in continuous improvement activities and take preventive actions
Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated
Take part in ongoing optimization of the products and processes (performance, cost, technology)

Requirements

Bachelor's or Master's degree in Electrical, Power Electronics, Electronics, Mechatronic, or similar fields or equivalent relevant experience
Prior applicable experience desired; preferably in a hands-on role such as failure analysis, quality, and service in consumer electronics or automotive
For entry level candidates, Co-ops, or participation in student competitions such as Formula SAE, Baja SAE, or Solar vehicle
The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues
Proficient in PCBA level troubleshooting and debugging
Demonstrated success in applying statistical methods and tools
Ability to use tools and business system applications to manage, synthesize, and interpret data

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

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