Personal Lines Service Agent

Choice Insurance Agency is GROWING and we are looking for professional, solutions-focused Licensed Service Agents to join our team!

We know that insurance can be confusing. Our Service Team acts as trusted advisors to help create solutions for our clients.

We strive to provide the right coverage at the best price available.

Choice Insurance Agency is all about new business GROWTH, client RETENTION, and superior customer service.

Expectations For Licensed Service Agents:

Actively shopping our client renewal accounts to ensure that we are always providing updated coverage and the best rates available.

Demonstrate active listening, rapport building, empathy and solutions-focused problem solving when engaging with customers.

Creating and advising personalized insurance proposals based on the needs of the client.

Providing professional consultations with clients for their Service needs.

Effectively identifying other needs in client conversations so we can connect with our other departments to assist (i.e.: Life, Benefits,
Title, Business).

Identifying claims situations and addressing with empathy, urgency and solutions-focused problem solving for our clients.

Retain continuous awareness of workflow and keep activity notations in compliance with agency procedures.

Frequently replenish job-specific knowledge and apply it on the field

Follow and apply policies and procedures for sales, notation and follow up processes.

A Successful Person in This Role Will Exhibit:

Good comprehension of insurance products and coverages. Preference to Independent Agent experience.

Ability to work with computers and basic knowledge of Excel, Word, and Outlook.

Excellent skills in communication, active listening, solutions-focused problem solving and rapport building.

Experience in delivering client-focused solutions and in creating long-lasting relationships to solidify retention and generate multi-line referrals.

Ability to collaborate and work together as a team.

Ability to take initiative, be pro-active and be solutions focused for clients. We go above and beyond to work for our client's business.
We recognize that they have options and do not have to choose us. We are EARNING their business.

Have a coachable attitude. On our team, we proactively coach and give feedback. Attitude is key to success on our team.

Who are we and how does our Team operate?

- We are courteous & helpful

- We strive to be better

- We ask questions

- We are problem solvers

- We are flexible

- We act with urgency

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a Big I South Carolina member agency is a great career choice!

Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?