Customer Support Specialist - Work From Home>

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outstanding service to customers via prompt and value-adding interactions over phone, email and chat; Reply to customer inquiries via supported communication channels; Take ownership of support tickets and be responsible for funneling them through all process stages until a resolution has been reached; Identify, replicate, and report validated product issues to the R&D team; Identify and log feature requests; Update internal knowledge base with new relevant insights...Hiring Fast >>