Back to results: abroad news paper / chandrapur, IN
Posted on: 24 Mar 2024
Job Location: New Delhi, IN
Job Description:
Dear Candidates,We, at WorkStore Ltd., are looking out for candidates who aspire to work with us in growing our business into various industries like : Ecommerce Solutions, Retal Software & Solutions & B2BDepartment : Inside SalesDesignation : Inside Sales AssociateGrade : 2BYears of experience : 1+ yearsLocation : Worli, Mumbai.
Responsibilities : Manage incoming phone callsGenerate sales leads & Working on Existing leads.Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods / toolsMeet personal / customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersCold callingSkills : Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt / respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaInterested candidates can share their updated resumes over email at [email protected]
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