Station Manager

Job Title: Station Manager

Location: Plainfield, IN

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

We have an exciting opportunity for a STATION MANAGER who will be responsible for all aspects of a logistics operation including, but not limited to, sales, freight forwarding operations, customer service, customs clearance, and billing. You will also ensure, and held accountable for, the profitability of the logistics operation. The position will be located in Plainfield, IN.

Key Responsibilities:

• Responsible to support and develop a strong team of freight forwarding professionals in a manner that supports our goal of being Employer of Choice
• Ensure effective cost management by leading negotiations with external suppliers
• Manage service quality and monitor satisfaction levels for key customers, accompany Field Sales and Key Account Management to visit clients or prospective clients
• Directs annual budget preparation for Branch/District location; Setting, evaluating, and meeting and/or exceeding performance targets
• Ensure effective customer service through a process oriented approach that delivers reliable and consistent service
• Ensures direct reports negotiate, prepare and issues most favorable buying rate quotations internally and externally with shipping carriers.
• Manages the business processes used to ensures the accuracy of invoices, bills of lading, shipping statements, and foreign currency conversions
• Establishes, monitors, and revises policies, procedures, and service standards for station operations; Directs and ensures compliance with established DHL corporate policies, procedures, and standards in accordance with government regulations.
• Responsible for hiring, coaching, training, and developing direct reports.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes

Skills / Requirements:

• 8+ years of experience in freight forwarding industry
• Airfreight import and/or export experience required
• 4+ years experience in a leadership capacity is a strong preference
• Experience with the pharmaceutical industry is a strong preference
• BA/BS Preferred
• Basic knowledge of CargoWise system is preferred
• Strong ability to develop, coach, train, and mentor staff to success
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building.
• Knows how to achieve commercial drive in the work place and has a strong sense of business acumen.
• Exceptional communication skills (verbal, written, presentations)
• Proficient computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND

A GREAT PLACE TO WORK !

WHY DOES THIS MATTER TO YOU?

• It means that when you partner with DHL Global Forwarding you re working with an ethical and socially responsible company.
• We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
• And that s why external organizations have granted us different accolades for our people practices

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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