Bookkeeper/Office Manager

At Color-Dec North America, Inc. we have more than 40 years' experience in producing equipment with high productivity as well as raw materials. We've installed hundreds of machines in more than 60 countries in the world, with a huge net of dealers and agents to follow our customers.

We are seeking an organized, detail-oriented Bookkeeper/Office Manager with strong interpersonal skills to join our team. The ideal candidate will have a strong background in administrative tasks, experience in QuickBooks accounting software, and a proven track record working to support sales team members. This role will be hybrid and reporting to the Erlanger, KY location.

Responsibilities

• Perform general administrative tasks, such as answering phones, organizing and maintaining files, scheduling appointments, and managing office supplies.
• Utilize QuickBooks to manage financial records, including invoicing, expense tracking, and accounts payable/receivable.
• Reconcile financial records, prepare financial reports, and assist with budget preparation.
• Support the sales team by conducting inside sales activities such following-up on prospects and sending any pertinent information to prospects.
• Maintain accurate customer information records, sales activities, and communications in the CRM
  system.
• Assist with the preparation of sales materials, presentations, and proposals.
• Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring
  customer satisfaction.
• Coordinate with other departments to ensure efficient and timely delivery of products and
  services.
• Participate in team meetings, providing updates on sales progress and financial activities.
• Continuously develop and refine your skills through training, workshops, and self-directed learning.
• Other duties as assigned.

• High school diploma or equivalent; associate's or bachelor's degree in a related field is a plus.
• Proven experience in an administrative role, preferably with a focus on financial tasks and sales.
• Strong knowledge of QuickBooks accounting software and proficiency in Microsoft Office Suite.
• Excellent organizational, time management, and multitasking skills.
• Strong interpersonal, communication, and customer service skills.
• Experience in inside sales, including cold calling, lead generation, and customer relationship
  management.
• Familiarity with CRM systems and sales management tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong attention to detail and a high level of accuracy in financial record-keeping.
• A proactive, results-driven attitude with a willingness to take initiative.