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Federal Business Management Analyst

ServiceNow

Posted on: 24 Mar 2024

Job Location: Vienna, US

Job Description:

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies .

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As the Federal Business Management Analyst, you will provide critical support to the ServiceNow Federal Sales Team across multiple areas. This position will report to the Federal Chief of Staff and focus on driving the operational aspects of our business.

What you get to do in this role:

Drive Our Culture

Implement Federal communication plan, including All Hands, offsites, newsletters, microsites, The Network posts, and other communication vehicles
Manage Federal-specific onboarding program for new joiners to the Federal Sales Team
Support Federal Culture Council to help drive participation, coordinate and plan activities, and enhance communication

Work closely with the Vienna Office Site Lead to coordinate, plan, and execute activities

Manage Our Business

Manage agenda, logistics, and material preparation for recurring meetings (e.g., Monthly Business Reviews, Federal Forecast Call, 10-Minute Ticker)
Support implementation of corporate programs (Five Star Mission, NPS, Pipeline Excellence, Account Planning)
Manage Federal budget expenditures

Support procurement/renewal of Federal-specific vendors (e.g., GovWin, Leadership Connect, Bloomberg)
Maintain updated organizational charts and distribution lists
Other duties, as requested by the Federal Sales Leadership Team

Qualifications

To be successful in this role you have:

3-5 years professional experience
Ability to interface and negotiate with senior executives
High energy level, sense of urgency, decisiveness, and ability to work well under pressure
Strong facilitation and communication skills - both written and verbal

US Citizenship

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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