Office 365 Engineer

firstPRO is hiring an Office 365 Engineer for our client located in Berwyn, PA. This role is a direct hire opportunity and has a hybrid work model. Local candidates only!

Responsibilities

• Administer and maintain Office 365 services, encompassing Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related applications.
• Manage user licensing, permissions, and access controls within the Office 365 environment.
• Collaborate with IT teams to strategize and execute Office 365 migrations, upgrades, and integrations with existing systems.
• Provide technical support and prompt troubleshooting for Office 365-related issues, diligently investigating and resolving problems.
• Monitor and optimize the performance, availability, and security of the Office 365 environment.
• Offer operational support for Azure Cloud platforms, ensuring data security, availability, and performance.
• Support and manage advanced Microsoft 365 services, including Mobile Device Management.
• Demonstrate the ability to manage and configure SharePoint online services based on business requirements.
• Develop, test, and implement policies and procedures to enhance the maturity of the M365 ecosystem.
• Stay abreast of the latest Office 365 features, updates, and industry trends, providing recommendations for improvements and enhancements.
• Conduct user training and education to foster effective and efficient use of Office 365 tools and features.
• Document configurations, procedures, and troubleshooting steps, facilitating knowledge transfer and maintaining accurate system documentation.

Requirements

• 5 to 7 years of experience managing Microsoft Volume Licenses and EA and Reservation management.
• in-depth skills managing and supporting Microsoft email platforms, including Exchange Server in a hybrid configuration.
• Experience with SharePoint, OneDrive, Teams, Dynamics, Power BI, Conditional Access controls, MFA, etc.
• Experience with Intune or other MDM solutions.
• Experience with virtual servers (Hyper-V/VMware).
• of experience with Windows server administration, including drive expansions and root cause analysis.
• Experience with Azure; familiarity with Amazon Web Services is a plus.
• Experience with administration of Azure Active Directory.
• In-depth knowledge of DNS, SMTP, DMARC, DKIM, and SPF.
• Strong experience with PowerShell and Graph is a prerequisite.
• Experience in supporting applications and functions in the Azure Cloud.
• Familiarity with Office 365 security and compliance features, including data loss prevention (DLP), eDiscovery, and retention policies.
• Knowledge of Intune Autopilot.
• Must have Covid vaccination and be able to pass a Tabaco test.