Medical Office Receptionist

• PRN schedule: the Health Center hours are Monday through Friday 8:00am-4:00pm.
• Will work to cover PTO and sick leave as needed, at least one shift per month.

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices or specialists.
• Prepares all billings in computerized system for processing by finance.
• Collects payment from patients and reconciles daily cash reports.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
• Follows through on commitments.
• Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
• Demonstrates ability to perform and maintain Annual Competencies.
• May require other duties as assigned.

• One year certificate from college or technical school with concentration in front office support for medical settings
• CPR (BLS for the Healthcare Provider/Professional Rescuer - the copy must include the front and back of card as applicable) Certification must include hands on evaluation of skills by the trainer/instructor. Total on-line courses will not be accepted. Course must also meet the American Heart Association (AHA) standards but need not be an AHA certificate.

• At least three years experience in an occupational health clinic or ambulatory care clinic or office.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers PRN and PTL team members a 401(k) program, a company-sponsored wellness program, and much more that our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.