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Unit Support

The HARRIS CENTER For Mental Health And IDD

Posted on: 13 Feb 2024

Job Location: Houston, US

Job Description:

The Harris Center for Mental Health and IDD ( The HARRIS CENTER ) is looking for a Unit Support to join our CPEP Team. Under the direction of the Clinical Team Leader or Program Director, this position is responsible for assisting the licensed clinical staff with answering phones, directing calls to appropriate staff, setting up working charts/pulling charts, enter client information into appropriate software applications, entering demographic information, opening/closing assignments, notarizing and organizing court papers, entering discharge summaries, and performing related work as assigned.

What you will do:

The PES Unit Support answers phone in a timely manner and professional manner, noting necessary information and directing calls and information to the appropriate staff.
The PES Unit Support sets up/maintains/organizes consumer s medical record including entering information to generate and print chart labels).
The PES Unit Support enters consumer information into appropriate application.
The PES Unit Support generates and maintains accurate daily unit census (including maintaining consumer logs and Eboard).
The PES Unit Support open/closes assignments accurately in the system when the consumer is admitted/discharged.
THE PES Unit Support responds in a timely and professional manner to requests from the licensed clinical staff (i.e. pulling charts, getting supplies, forms, etc.)
The PES Unit Support supplies the unit and dock areas with the most current forms.
The PES Unit Support completes applicable tasks assigned by Clinical Team Leader or Program Director in a timely manner.
The PES Unit Support generates/produces requested reports, documents or forms as requested.
The PES Unit Support organizes and assists with court papers and provides notary service a needed for clinical staff.

What qualifications you will need:

High School Diploma or GED
Minimum one (1) year clerical/receptionist experience
Knowledge of general office equipment (telephone, fax, copier).
Knowledge of basic office computer applications and hardware.
Ability to communicate effectively (both oral and written) with staff and the people we serve.
Demonstrate strong time management skills and able to multitask.
Well-organized.
Bilingual preferred.

What we have to offer:

The HARRIS CENTER offers competitive salary, excellent benefits package, retirement plans with company matching, prior service credit towards generous PTO accrual, outstanding wellness programs and professional development.

Employees can also take advantage of business casual dress code, corporate discounts, and gym memberships. New hire referral bonus, discounts are also available on an optional basis. These include mobile phone service, fitness centers and other wellness amenities.

What else you should know:

This posting is associated with position #3120

Shift: Monday thru Friday 2:45pm - 11:15pm

About us:

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,300 employees, The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

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