Support Service Representative

Support Service Representative - 210####### **Description**

: **JOB SUMMARY**

Responsible for providing clerical support services in addition to providing, medical records, EOBs, UB92s and itemized statements to external and internal entities.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

*Include the following. Others may be assigned.*

* Processes requests for medical records, EOBs, Ub92s, and itemized statements to designated business unit contact.

* Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution.

* Other duties as assigned by Management.

**Qualifications**

: **Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.**

**KNOWLEDGE, SKILLS, ABILITIES**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Computer knowledge: MS Word, Excel, and Outlook

* Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills

* Ability to work in fast pace environment

* Must have demonstrated an ability to learn within a short period of time

* Ability to prioritize and manage multiple tasks

* Healthcare terminology

* Customer Service skillls

* Ability to research and work independently

* Data Entry and 10-key by touch

**EDUCATION / EXPERIENCE**

*Include minimum education, technical training, and/or experience required to perform the job.*

* High school diploma or equivalent

* 0 - 3 years business office or related experience

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Ability to sit and work at a computer for extended periods of time

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Office/Team Work Environment

**Primary Location**

: KY-Mt Sterling **JOIN OUR TEAM**

***QUALITY CARE DELIVERED BY COMPASSIONATE PEOPLE***

We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment. We deliver the resources, tools and support our employees need to serve our patients and customers in the best way possible so we can create happier, healthier communities.

***COMMITTED TO DIVERSITY AND INCLUSION***

At Tenet, we believe in a diverse and inclusive environment, one that is grounded in our dedication to the health and well-being of all people. Respecting, nurturing and encouraging diversity of thought, background and experience contribute to positive work environments that result in exceptional patient care. We embrace diversity because it's our culture, and because it's the right thing to do.