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Posted on: 12 Mar 2024
Job Location: Dubuque, US
Job Description:
Patient Financial Service Representative
**Southwest Health**
1 Positions
ID: 44222
Posted On 02/23/2024
**Job Overview**
**Job Title**
**Requirements**
+ Must have a high school diploma, GED, or equivalent
+ Minimum of one to two years of experience with health insurance, collection techniques, or patient registration required
+ Proficiency with Microsoft Excel including the ability to create daily and monthly logs and summary reports, insert simple formulas and manipulate the design and appearance of worksheets required
+ Previous medical billing experience, including knowledge of hospital and professional claim forms, and coding preferred
+ Understanding of medical terminology preferred
+ Previous experience with 10 key calculators preferred
+ Knowledge of Corporate Compliance issues and HIPPA privacy guidelines helpful
**Work Hours**
We are seeking a full-time (40 hours/week) Patient Financial Service Representative to work between the hours of 7:30am-4:00pm.
**Job Summary**
Serves as the primary liaison between patients and insurance companies. Ensures primary and secondary claims are submitted timely and received by insurance company. Appeals appropriately and works to find root cause of denials. Thinks outside of the box to find solutions to payment problems. Is familiar with payer guidelines and rules and is able to train other staff in correct practices by payer. Understands general contract guidelines by payer. Analyzes credit balances to ensure accurate and timely refunding to appropriate parties. Facilitates timely payment, identifies overdue accounts, takes required actions, and maintains complete and accurate patient accounting records. Is familiar with and assists patients in all facility programs designed to help resolve their balance in a timely manner. Accurately recommends accounts for collections. Maintains high level of customer satisfaction.
We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below. Click Here ( to learn what others say about SH.
**Benefits**
SH is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
**Contact Info**
Southwest Health
Attn: Human Resources
1400 East Side Rd
Platteville, WI 53818
Phone: (608) ###-####
Email: [email protected]
Fax: (608) ###-####
Primary Contact
13894
Miranda Koch
HR Generalist, Human Resources
608-###-####
Phone
Fax
[email protected]
Email
True
False
**Job Details**
Categories
Location
Platteville, WI
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
**Qualifications**
Education
High School/GED
Company ID
1250
Job REQ #
# Positions
1
Start Date
20240223
End Date
20240830
Featured Job
0
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TH Comments
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**About the Company**
**Southwest Health** is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic and rehabilitation facility in Cuba City, Kieler, and a soon-to-be clinic in Darlington, Wisconsin.
We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. We are also proud to be recognized by Press Ganey three years in a row as a Guardian of Excellence award winner for patient experience.
Southwest Health features a family medicine clinic, Eye Center, Birth Center, a Specialty Clinic with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.
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