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Senior Manager-RM Systems

Marriott

Posted on: 15 Mar 2024

Job Location: Bethesda, US

Job Description:

Additional Information Senior Manager, Reservations Platform - System IntegrationJob Number 23205448Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYThe Senior Manager, Reservation Platform - System Integration will partner with the Senior Director and Director, Reservation Platform - Integration along with Director of PMS Integration Reservations Platform to ensure a successful integration, configuration, and migration of data from legacy systems that are impacted by the reservations platform which include and not limited to Loyalty, One Yield, Data, MarRFP, xPMS and Digital. The Senior Manager will work closely with the Core Reservation Product team and impacted system Product Owners in the design, testing and deployment of the future reservation platform. Functions as a business partner on capabilities necessary to meet the future vision of the Reservation Platform and integration of impacted Marriott applications. Collaborates with Global Technology teams to ensure understanding of the technical infrastructures of the various systems and impact to the Reservation Platform. Partnering with the Director and Sr Director of Integration by ensuring the Reservation Platform functional requirements are communicated, documented, and made available through resources like the ACRS knowledge center in Confluence to the down and upstream product teams.Senior Manager Reservation Platform System Integration provides Revenue Management, Reservation, project management, and some technical expertise on behalf of the reservation platform when necessary. This role must have the ability to partner, present and collaborate on the perspective of various stakeholders including Revenue Management, Reservation, and other product owners. Provide critical and necessary information to support Senior Director with making and execution of decisions to meet project deadlines and goals. The Senior Manager should demonstrate an ability to deliver results when faced with complexity and ambiguity.The Senior Manager will partner closely with Reservations Product Teams to create a common vision and ensure the design of Marriott s Reservations Platform is able to execute controls necessary for both lodging and Marriott managed non-lodging products. Partners with the various Digital and Technology Transformation Product teams to ensure the integration of product definition, hotel set-up/configuration, product testing and corporate business rules required to enable and execute processes to deliver best in class services to our guests.CANDIDATE PROFILEEducation and Experience Required4+ years experience in the hospitality industry, demonstrating progressive career growth and a pattern of exceptional performance.4-year degree from an accredited university in Business Administration, Hospitality Management, or related major., OR6 years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance.Involvement and collaboration with varying stakeholder groupsPractice and knowledge of Marriott s Transient, Group strategies and Bonvoy business processes.Experience with presenting to internal and external audiences, as well as openly listening to feedback.Effective written and oral communication skills with sensitivity to Global communication needs.Education and Experience Preferred5 years experience with Marriott s systems platforms, which includes: MARSHA, HPP, MarRFP, One Yield, PMS and Total YieldStrong project management and ability to solve and communicate problems effectively.Prior experience evaluating business processes and successfully implementing medium to large-scale projects.CORE WORK ACTIVITIESProduct ManagementPartner with Digital Technology Transformation teams and product owners for successful migration, deployment, and strategy of Reservation Transformation Program goals.Partner with Marriott Global Technology & third-party vendors to support necessary technical implementation methods.Support and execute in partnership a complex multi-year project plan involving multiple groups (e.g. Distribution, Revenue Management, Loyalty and Global Operations) and report statuses against milestones.Provide regular reporting and maintain ongoing communications to Senior Director, System Integration.Identify business needs and opportunities, executes project plans on time and on budget.Executes on specific goals and plans to prioritize, organize, and accomplish work.Managing Projects and PrioritiesPartner with Marriott Global Technology & third-party vendors to support appropriate technical implementation methods and reasonable implementation schedule.Develop and manage against a complex project plan involving multiple groups and reporting statuses against milestones.Identifies / prioritizes business needs and opportunities, identifies business scenarios and propose solutions, executes project plans on time and on budget.Executes specific goals and plans to prioritize, organize, and accomplish work.Supports priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.Analyzes information and evaluates results to support the best solution.Provides accurate and timely results in the form of reports, presentations, and data analysis.Recommends improvements to the effectiveness of processes or programs.Supports achievement of performance goals, budget goals and team goals.Delivering on the Needs of Key StakeholdersUnderstands and meets the needs of key stakeholders.Develops specific presentations and presents to appropriate stakeholders.Supports priorities, schedules, plans determined by Leadership to ensure completion of any project task on schedule.Collaborates with internal partners and stakeholders to support business/initiative strategies.Communicates concepts in a clear and persuasive manner that is easy to understand.Generates and provides accurate and timely results in the form of reports, presentations, and data analysis.Demonstrates an understanding of business priorities.California Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually.Colorado Applicants Only: The salary range for this position is $96,038.00 to $190,154.00 annually.New York Applicants Only: The salary range for this position is $96,038.00] to $209,169.00 annually.Washington Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Job type: FULL TIMECategories: Sales & Marketing

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