Configurator

Role Purpose

The purpose of this role is to be responsible for configuratingand maintaining the software and other technological aspects of theproject being run for the Wipro client Do Provide assistance in configuration of applications based onclient requirements Collate configuration requirements from the functions / BUs / SLsand obtain approval from business owners Plan and execute assigned configuration tasks within deadlines Provide system configuration support based on changing businessneeds Assist in system analysis, design, development, and testingactivities Provide support in developing, implementing and testing patchreleases and system upgrades Maintenance of the configuration archive and its upkeep 100% compliance to configuration standards and procedures Make changes to existing configuration processes as per theclient requirements and maintain proper documentation / log Analyze and resolve configuration issues in a timely manner MIS Management, Reporting & Backend Support Preparation of Daily, Monthly status report on certainconfiguration parameters as required by the client & stakeholders Documentation & reporting as per the client need onconfiguration standards Issue resolution in minimum time possible with respect to anymodification or change requested by the client Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Lead Configurator Regular reporting & updates Software Developers For regular coordination on the software for which testing is done Display Lists the competencies required to perform this role effectively : Functional Competencies / Skill Leveraging Technology Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function / Clientorganization Competent Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk Expert Technical knowledge knowledge of various programminglanguages, tools, quality management standards and processes - Expert Competency Levels Foundation Knowledgeable about the competency requirements.

Demonstrates (inparts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competencywithout guidance.

Extends the competency to difficult and unknownsituations as well. Expert Applies the competency in all situations and is serves as a guideto others as well.

Master Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.

Behavioral Competencies Formulation & Prioritization Client centricity Execution Excellence Passion for Results Deliver No.

Performance Parameter Measure 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %,Adherence to the schedule 2.

Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skillupgradation SAP SD - Sales and Distribution