Banquet Houseperson

**Job Details**

**Banquet Houseperson - (16139)**

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Job Title Banquet Houseperson Education High School Location Rosewood Mansion on Turtle Creek - Dallas, TX 75219 US (Primary)

Career Level General Associate Category Event Operations Job Type Full-time Compensation Currency USD Travel Job Description **Job summary -**

Responsible for setting up and breaking down banquet rooms per guest request.

Essential Duties and Responsibilities (Key Activities)

The following are specific responsibilities and contributions critical to the successful performance of the position:

* Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

* Ensure that standards are maintained at a superior level on a daily basis.

* Set up meeting and banquet rooms following written instructions.

* Transport all required equipment, including but not limited to tables, chairs, vases, glassware and flatware, between kitchen or storage area and appropriate meeting and banquet room.

* Be present at meeting and banquet rooms before and during breaks of meetings or parties to provide any requested service.

* Break down meeting and banquet rooms at end of function.

* Transport all supplies, including, but not limited to tables, chairs, or glassware to appropriate storage or cleaning facility at end of function.

* Ensure all rooms are cleaned following hotel standards and procedures.

* Maintain safety and cleanliness of work station. Ensure work area meets standards set at completion of shift.

* Inspect all equipment. Report any problems to appropriate personnel. Follow up to ensure correction of problem.

* Interact with supervisors, guests and co-workers in a helpful and courteous manner.

* Comply with supervisor's directions to ensure guest and staff satisfaction.

* Attend to guests' requests or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow up to ensure it was resolved.

* Apply principles of rational thinking to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

* Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form.

This list of essential functions is not exhaustive and may be supplemented as necessary.

**#LI-RM1**

Job Requirements Experience -

* One to two years banquets or other type of room set up experience in first class food service establishment.

**General Skills**

* Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guests service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.