Technical Sales Manager- Bakery And Biscuit

About ofi

Olam Food Ingredients (OFI) is a global leader offering on-trend’ sustainable, value-added food ingredients & solutions, enabling consumers to enjoy the healthy & indulgent products they love.

OFI is a part of the Olam Group, a leading food and agri-business, supplying food ingredients, feed, and fibre to thousands of customers worldwide, ranging from multi-national organizations with world famous brands to small family run businesses.

More information about Olam can be found here . OFI was formed in January 2020 as part of the re-organisation of the Olam Group.

More information on that can be found here .

About the region

APAC :

The APAC region is the source of many of our ingredients, and we have deep relationships with farmers, supporting many in sustainability programs.

At our processing facilities we are helping customers to respond to food and beverage trends across the region which are rapidly evolving.

Our insights team tracks market trends to get the most relevant, targeted, and up-to-date consumer preferences. We are seeing unique flavour and color mashups including mocha cheesecake, and sweet and spicy stuffed snacks.

With our ability to both source and innovate using our range of complementary ingredients, we can collaborate with our customers to create new, adventurous concepts that tap into these fast-moving trends.

ofi in India aims to be the supplier of choice, from sourcing and processing to logistics and marketing.

About the Country

India :

ofi in India aims to be the supplier of choice, from sourcing and processing to logistics and marketing. Our business includes the processing of nuts (cashews & almonds), spices, Coffee, Dairy, Cocoa with leadership positions in all the products with 7 manufacturing sites & offices pan India with total employee strength of over 3000 employees.

Overview of the position

We are seeking a Technical Sales Manager- Bakery and Biscuits for India and supporting Middle east leading the development, alignment and execution of sales strategy / initiatives for F&B Solutions customers.

Manage customer account responsibilities and coordinate internal stakeholders to grow F&B Solutions sales in market

Key Responsibilities :

• Create, develop & execute strategies, plans, forecasts and reporting, to grow sales / margin
• Capture market & customer insights. Analyse performance & forecast trends to identify commercial improvement opportunities
• Monitor & report actual / forecast sales performance, analysing data and taking corrective actions as necessary.
• Identify & capture opportunities to cross-sell / upsell ofi ingredients, developing & presenting solutions to customers
• Identify, evaluate and recruit new Food & Beverage Solutions customers to expand market reach
• Manage contract negotiations / renewals & ensure adherence to contractual agreements
• Onboard new channel customers and provide ongoing engagement to F&B Solutions customers, ensuring they are well-versed in ofi’s single ingredient products and sales processes.

Provide updates on product changes, market trends etc

• Develop value-generative, long-term relationships with customers that result in increased sales and margins.
• Ensure full alignment of commercial approach with all key ofi stakeholders (products / categories / marketing etc)
• Partner with IQFS & Operations to align sales strategy & product offerings with technical and operational capabilities and customer needs.
• Oversight of supply chain aspects for key customer accounts. Track & manage product warehouse inventory, incl periodic ageing analysis and ensuring rotation / timely stock liquidation
• Partner logistics and support staff to ensure excellence in contract execution, inventory management, stock ageing, rejections, debtors and vendor payables.

Lead the internal response to customer issue resolution.

• Participate in external events as needed to achieve strategic objectives (e.g. trade fairs)
• Maintain in-depth technical knowledge of ofi products.
• People management of direct reports (if required)

Experience, Qualification and Skills

• Relevant degree (e.g., business / food science) Food technician (preferred)
• 8-10 years in B2B Technical sales background in food / nutraceuticals raw material like flavour, colour or other food / nutraceutical ingredients
• Experience in B2B Sales / Key Account Management, P&L management (revenue / margin targets) and Development of differentiated customer solutions
• Entrepreneurial Mindset
• Commercial Acumen
• Technical understanding of products
• Negotiating / Influencing
• Sales Processes / Best Practice
• Analytical skills
• Excellent written and verbal communications
• Collaboration - internal stakeholder matrix
• Customer Relationship Management

At ofi , we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation.

All employment decisions will be based on qualifications, merit, and business needs.