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Public Parking Operations Manager

City Of Jacksonville, FL

Posted on: 19 Mar 2024

Job Location: Jacksonville, US

Job Description:

Location : Jacksonville, FL

Job Type: Civil Service

Job Number: 2024-05891

Department: DOWNTOWN INVESTMENT AUTHORITY

Opening Date: 03/18/2024

Closing Date: 4/15/2024 11:59 PM Eastern

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

The Downtown Investment Authority Department is actively seeking a Public Parking Operations Manager.

Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

This position reports to the Public Parking Officer and is responsible for the day-to-day operation of the City's parking facilities. This position manages all supervisors as well as operations, administrative and accounting staff within the Office of Public Parking. This position is the lead on all personnel management within the Office of Public Parking, and, to ensure vacancies are timely filled, actively participates in the hiring process.

Examples of Work

Manages the Office of Public Parking supervisors as well as administrative, accounting and operations staff.
Liaison to Employee Services and responsible for ensuring vacancies are filled in a timely manner with well-qualified individuals.
Identifies areas of improvement across the Office of Public Parking and makes actionable recommendations to the Public Parking Officer and the DIA Chief Executive Officer.
Makes recommendations to the Public Parking Officer and the DIA Chief Executive Officer regarding parking facility upgrades, maintenance, capital improvements, as well as projects and operational changes and improvements.
Conducts operational audits and analysis using ERP cloud-based computing.
Investigates and resolves customer complaints and issues.
Collaborates with the Public Parking Officer to develop and revise policies, procedures, and best practices.
Represents the department at meetings with the public and various agencies such as City Council, the Office of General Counsel, Council Auditors, JTA, Parks and Recreation, JEA, Special Events, Sports and Entertainment with regards to operational and administrative matters.
Assists in finance, accounting, auditing, and budget related activities including preparing the Enterprise Fund's budget.
Reviews and approves authorizations for purchases of service and materials required to complete maintenance task/projects.
Schedules, trains, assigns, monitors, and evaluates the work of assigned staff through subordinate supervisors.
Communicates clear direction, manages for results, and leads organizational change.
Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
Completes other duties as assigned.

Open Requirements/Supplemental Information

An eight (8) year combination of education and/or experience in operations management, which must include a minimum of two years in a supervisory capacity.
A bachelor's degree in business management or public administration preferred.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

03

Do you have eight (8) year combination of education and/or experience in operations management?

04

Provide a detailed description (at least 3-4 complete sentences) of your experience.

05

Indicate the organization(s) you worked for where you gained this experience.

06

Does your experience include at least two (2) years in a supervisory capacity?

07

Provide a detailed description (at least 3-4 complete sentences) of your experience.

08

Indicate the organization(s) you worked for where you gained this experience.

09

A bachelor's degree in business management or public administration preferred. Do you have a degree in the required field?

10

If you have a degree, indicate which degree you have and include any major/minor. A copy of your college transcript is required with your application.

11

This position is located in an office and is not a remote location.

I have read and understand the above statement.

12

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at

Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.

13

A resume and a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

I have read the above statement and understand what is required.

Required Question

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