Payroll Customer Service Representative

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and its a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of power that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize the joy and freedom of mobility by developing new technologies and an innovative approach to achieve a zero environmental footprint.

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Hondas, we want you to join our team to Bring the Future!

This job will focus on resolving Tier 2 payroll inquiries. I.E., inquiries the HR Contact Center is unable to resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the inquiry to the appropriate team or individual.

Required Work Experience:
1 year of payroll, customer service or human resource role.

Required Education:
Associate Degree or equivalent work experience in payroll, human resources or in a customer service role.

Desired Skills:
Ability to navigate between multiple systems
Analytical skills. Ability to research and respond to inquiries
Customer service skills. Ability to communicate clearly verbally and in writing. Providing a clear resolution to an inquiry and displaying empathy for the customer

Additional Factors:
Open office environment
Fast paced environment
Hybrid remote work

Total Rewards:
Competitive base salary
Overtime compensation
Annual Bonus
Associate lease car program with a cost
Industry leading Benefit Plans (Medical, Dental, Vision)
Paid time off, including vacation, paid holidays, sick time, personal days
401K Plan with company match + additional contribution
Relocation assistance (if eligible)

Career Growth:
Advancement opportunities
Career mobility
Education reimbursement for continued learning
Training and Development programs

Additional Offerings:
Wellbeing program
Community service and engagement programs
Product programs
Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.