Customer Service Enrollment Specialist

American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. American Income Life works closely with unions all over the USA and Canada to ensure that their members get the best benefits programs possible. Your job as a benefit representative is to work closely with those members, helping them select and enroll in the benefits programs that AIL offers. All of this is done virtually using tools like zoom video chats.

Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.

• Build trust with customer accounts through open and interactive communication
• Schedule and attend virtual meetings using Zoom and other platforms
• Moniter, identify, and mitigate account-level risks and up-sell opportunities
• Align product and customer roadmaps, deliver customer renewals
• Present to families different benefits programs, enroll new clients, open new accounts
• Oversee and prioritize each customer in your portfolio

• Must have a passion for helping others
• Proven ability to work as a productive team member
• Excellent communication and interpersonal skills
• Self-motivated team player, proficient in multi-tasking
• Proficient with computers and Zoom (preferred but not required)
• Ability to form and grow solid relationships with your client accounts
• Must be a US citizen or Canadian with work status, residency, or citizenship