Customer Service Advisor

Were seeking a positive, personable customer service representative for a rewarding career opportunity! Youll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and cant wait to get started!

Responsibilities:

Communicate frequent customer suggestions to the team to troubleshoot

Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

Work closely with the sales lead to stay up-to-date on service and product knowledge

Reply to incoming calls from customers including products and service questions, general information, and complaints

Ensure customer account information is up-to-date

Qualifications:

Excellent active listening, interpersonal, and communication skills

High school graduate, G.E.D. recipient, or equivalent

Experience working in a customer-oriented atmosphere

About Company:

We're a local company that manage & host short term rentals throughout the Tampa Bay Area!