Customer Service Support

** Customer Service Support**

Beach Riot is hiring Customer Service Support for our Headquarters in Newport Beach, CA.

RESPONSIBILITIES

* Process all returns for Beach Riots E-commerce channel

* QC product and sort into proper inventory channels

* Receive inventory in Beach Riots ERP system and issue credit memos for all returns

* Make sure credit memos match in Shopify

* Re-tag, re-package, and deliver inventory to our warehouse 3 to 5 times per week

* Check to make sure inventory is received properly into our 3PL and check for any variances

* Assist with customer service emails, phone calls, and chat

* Help ensure all web orders are shipping out in a timely fashion