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Collection Specialist - Fulltime

Avera

Posted on: 16 Mar 2024

Job Location: Sioux Falls, US

Job Description:

Join the team at Avera!

Award Winning Health Care: Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Join Avera as a Collection Specialist and join a mission driven organization with a great company culture, and team environment.

Position Highlights:

Paid Time Off (PTO) available on Day 1!
Options for Free Health Insurance!

Positive Work Environment: Be part of an organization where we practice the mission in our daily operations.
Career Growth opportunities!

Job Summary

The Collection Specialists are responsible for the collection of delinquent patient accounts using professional telephone techniques. Calls are made both manually and through use of our auto dialer. The ideal candidate will understand and apply the laws and regulations governing the debt collection industry, will be responsible for accurately updating account records and counseling patients with respect to making sound financial decisions, and will maintain the highest degree of professionalism while interacting with patients regarding their accounts.

Education and/or Experience

High school diploma or GED required.
Minimum of two (2) years experience in collections preferred.
Minimum of one (1) year of customer contact experience in a call center environment preferred.
Third party collections experience preferred.
Late stage and/or Legal collections experience preferred.

Work Schedule

8:00am-5:00pm; 80hrs/2wks

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.50 - $25.75 per hour

What Makes Avera Special?

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