Laundry Manager

Loews Hotels at Universal Orlando is seeking a Commercial Laundry Plant Manager.

Job Description

This position oversees all laundry operations, to include the coordination of production and the preparation of reports to ensure adequate response to respective hotels needs for Guest Room linen/terry, Food and Beverage linen, employee uniforms and guest valet; adherence to established operational budgetary guidelines and federal, state, and locally mandated safety and environmental regulations. Additional responsibilities include staffing, selecting, hiring, training, scheduling and supervising the personnel within the department.

Essential Functions and Responsibilities

• Maintains appropriate staffing levels through effective forecasting, recruiting, selection, hiring and training
• Establishes procedures for the Laundry/Valet department, designed to ensure efficient operation and delivery of quality product in a timely manner
• Develops/approves all departmental budgets, forecasts and schedules
• Establishes production schedules designed to meet the requirements of the respective hotel operating departments and monitors activities to ensure that schedules are met
• Oversees supervision of personnel, work assignments, and scheduling of product/equipment usage to maximize performance and productivity of available resources
• Communicates frequently with hotel Executive Housekeeper/F&B managers/Guest Service manager to obtain information necessary to establish production schedules which address the current needs of the individual properties with regard to linen, terry, employee uniforms and guest valet 3%
• Coordinates inventory control and replacement purchase requisition for all guest room linen/terry, food and beverage linen, and employee uniforms
• Maintains appropriate backup inventories for all guest room/food and beverage linen, terry and employee uniforms
• Controls chemical purchase and usage so as to maintain acceptable per pound production process costs
• Produces reports relating to employee/equipment productivity, linen and terry usage, damage/discard statistics necessary to evaluate department performance and assist in maintaining operating par stocks for all guest room / F&B; linen, terry and employee uniform inventories
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards 3%
• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy

Qualifications

• Extensive knowledge of modern laundry and dry cleaning equipment operation and production capabilities
• Knowledge of laundry and dry cleaning chemicals, their use and MSDS safety related requirements
• Effective managerial, leadership and organizational skills
• Effective written and verbal and non-verbal communications skills,
• Ability to work flexible schedule to include weekends and holidays

Education:

• High school degree preferred

Experience:

• Three to five years progressive management experience in a modern, full service laundry/dry cleaning operation, within the Hospitality industry or a commercial laundry dealing with hospitality clients