Exemptions Specialist I

Description

Location: 13013 Northwest Freeway Houston, TX 77040

Job Type: Full Time

FLSA Status: Non Exempt

Close Date: Feb 5, 2024 (11:59pm CST)

Summary

The purpose of this entry level position is to timely process incoming applications for exemptions. This is accomplished by receiving and processing various exemption applications and communicating with property owners. This position requires representing the appraisal district in keeping the public informed and updated with any current laws or requirements to properly approve the exemptions applications.

General Responsibilities

* Provide customer service support to the front counter, property owners, and phone bank.

* Perform data entry for homestead applications for residential exemptions.

* Perform basic research on homestead exemptions, name changes, exemptions homestead holds, and quarterly exemption reports.

* Enter data for verified homestead exemptions.

* Issue and maintain current addresses for Tax Ceiling Certificates for identified groups.

* Determine Exemption Corrections by reviewing information submitted by the property owner along with any other corroborating documentation HCAD has received, key approved corrections, and deliver denials to the designated areas.

* Maintain current knowledge of new and revised tax laws and proper tax codes and important deadlines for action.

Technical Responsibilities

INFORMATION & ASSISTANCE

* Analyze deeds, trust agreements, affidavits, name and ownership changes, and locate duplicate homesteads.

* Eliminate system errors by handing HOLD report processing.

* Assist Jurisdiction Support division and the Public Information department on request.

* Provide basic technical and specialized customer service to counter customers and telephone enquiries regarding exemption related issues.

* Use research tools and sites to identify fraudulent and non-qualifying accounts.

* Grant or deny Tax Deferrals by verifying ownership, reviewing supporting documentation, and generating confirmation letters based on the final decision.

Minimum Requirements

EDUCATION REQUIREMENTS

* High School Diploma or equivalent

WORK EXPERIENCE

*