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Front Of House Restaurant Manager

Torchy's Tacos

Posted on: 11 Mar 2024

Job Location: Houston, US

Job Description:

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.
OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here's what we need:

As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.

What you'll be doing:

Leads Front-of-House operations, ensuring guest satisfaction
Models best-in-class hospitality and coaches the team to deliver the same
Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
Ensures efficient execution of FOH and BOH operations during each shift
Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams
Addresses and alleviates all guest concerns; develops solutions to improve future service
Schedules FOH team members to meet business needs and coordinates Local Store Marketing
Assists Managing Partner and Kitchen Manager with operation of restaurant
Leads store opening/closing procedures
Drives compliance with safety, security and sanitation standards
Communicates expectations clearly and has consistent follow-ups with team members
Leads and creates initiatives to drive sales/profit and store performance
Drives a 'DAMN GOOD' bar experience and develops the bar as a destination

QUE-SO...here's what you'll need:

Minimum Qualifications

2+ years of restaurant management experience, leading FOH and BOH operations
High-level understanding of training and development concepts
Required state alcohol-server and Manager ServSafe Certification

Preferred Qualifications

Ability to lead and foster teamwork
Oral and written communication skills
Excellent with time management
Experience working in a scratch kitchen environment
Bilingual a plus

Physical Requirements

Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
Must be able to stand for several hours and walk for long periods of time
Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let's TACO 'bout why it pays to be a Torchy's Team Member

Pay range (based on candidate experience)
Period based Bonus eligibility
Access to all benefits including medical, dental, and vision plus 401(k)
Paid Time Off (PTO)
Never again wait for a paycheck! Torchy's is proud to be a DailyPay partnerallowing you to access your pay as soon as the next day
Damn Good food discount card for you AND your spouse
Our attire is casual and we'll throw in some of the swag
Incredible growth opportunities. This is more than just a job...it's a Damn Good career!
Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
Torchy's Family Foundation supports our fellow Team Members in times of need and crisis
Bragging rights (Yeah, we're kind of a big deal!)

Apply

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