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Summer '24 Software Engineer Intern

Genesys

Posted on: 28 Mar 2024

Job Location: Eek, US

Job Description:

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

This is an evergreen. When a job opens that fits your background, we will reach out and provide the full job description.

As a Software Engineer Intern on the Genesys Cloud team, you will integrate with a highly skilled team to deliver new features in our product. You'll get the chance to participate in a high-energy development environment that ships great software while also maintaining a friendly, laid-back culture.

On top of building strong technical and soft skills, Software Engineer Interns can expect great exposure to leaders across our Cloud business and, depending on where they live, have the flexibility to work in-office, fully virtual, or a hybrid of the two.

One of the primary goals of our internship program is to find our next generation of long-term Genesys talent; 58% of last year's intern class remains working at Genesys part-time during the school year, and 74% of our eligible interns received offers to convert to full-time employees!

Responsibilities/Job Duties

In this role the primary responsibilities include (but are not limited to):

Work with team members to help design, develop, and test features that meet the business needs of our customers and exhibit features that include high scalability, availability and reliability
Write and maintain unit, integration, and acceptance tests
Perform collaborative code reviews with other developers
Understand & comply with HIPAA Security and Privacy Laws
Adhere to Genesys Code of Business Conduct and Ethics
Have Fun

Required Qualifications

Actively pursuing a Bachelor's or Master's degree in computer science or related technical discipline
Interest in learning new technologies to integrate with current application stacks

*Market competitive salary with an anticipated base compensation range of $18.46 - $53.81 USD. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.

#LI-DNI

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$0.00 - $0.00

Benefits:

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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