Computer Operator

Overview

Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie.

FAST-ie \ faeste\ noun

1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.

If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply!

FAST Introduction

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax . We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact.

Responsibilities

The Weekend Computer Operator will work on a small team that is responsible for monitoring computer systems, resolving client issues, escalating items to clients when required and participating in corporate support tasks at our Headquarters in Centennial, CO. Your main responsibilities will involve providing ongoing system health and monitoring, promptly escalating any identified issues for resolution, and potentially assisting with after-hours HelpDesk duties. Additional responsibilities can include imaging laptops, preparing marketing equipment, and verifying system patches, which are crucial tasks for streamlined operations.

Work Schedule:

• Part Time, 24 hours/per week
• Saturday 7am 7pm and Sunday 7am 7pm

Responsibilities will include:

• Executing, monitoring, and troubleshooting data processing jobs
• Providing ongoing system health and monitoring
• Escalation of identified issues
• Acting as customer service representative when required
• Performing help desk duties
• Domain account password resets
• Imaging laptops
• Preparing and packaging marketing equipment
• System patch verification

Employment Qualifications:

• Attention to detail
• Ability to remain focused during long shifts
• Strong organizational and time management abilities
• Excellent written and verbal communication
• Effective problem-solving skills
• Reliable and responsible
• Data center or computer operations experience
• Account provisioning at multiple government agencies is required and can involve
• Tax filing history up to the past five year
• Background checks
• Fingerprinting

Starting Wage Range: $23.00 - $25.00 per hour