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Host-Hostess

Woodcliff Hotel & Spa

Posted on: 26 Mar 2024

Job Location: Fairport, US

Job Description:

Description

Host
You like making people smile, have a welcoming nature and like a fast paced work environment. Welcoming people and making them feel at home is in your blood and seeing people eat a good meal makes you happy. As the Host you will:

Be a Friendly Face and Voice- arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping your work area clean and attractive throughout the meal period. In your role you may also handle room service orders as well as cash/credit as you take on the duties of cashier.
Be a Host taking reservations, seating guests, pouring water, making helpful suggestions, answering questions, remembering names, offering a friendly smileand maybe even a weather forecastit is all part of the job!
Be a Safety & Security Agentfollow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Responsibilities

Warm and welcoming personality to greet each guest that arrives at the host stand
Ability to manage the floor plan by utilizing Resy Reservation system
Assist clearing tables when needed
Flexible work schedule- ability to work mornings, afternoons, and evenings weekends and holidays
Works well under high demands

Qualifications

A high school education or equivalent preferred and prior experience in a restaurant setting preferred.
Physical requirements include the ability to work long hours as needed. Light workexerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task.
Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time.
Must possess fluency in English and be able to work in stressful, high pressure situations, and must possess the ability to multi-task on a regular basis.

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