Golf Shop Assistant Manager

**Golf Shop Assistant Manager**

* Naperbrook Golf Course, IL

* Part-Time

* Golf

* Golf Shop Assistant Manager

**Salary:**

$15.00 - $16.00/hr

**Schedule:**Monday-Sunday; 20-25 hours per week

****Start Date:****04/01/2022

**Overview:**

The Golf Shop Assistant Manager position is responsible for assisting the professional staff with daily transactions, customer service and supervisory duties.

**Essential Duties & Responsibilities:**

- Establish, support and maintain collaborative efforts with internal and external customers and organizations.

- Maintain proper phone protocol.

- Collect appropriate fees.

- Reserve tee times.

- Verify Naperville Park District residency.

- Assist in general maintenance and cleanliness of clubhouse.

- Assist in presentation and sale of merchandise.

- Inform customers about daily information.

- Prepare daily closing paperwork.

- Open and close facilities.

- Assist other staff with special duties assigned by professional staff.

- Demonstrate and support park district customer service standards.

- Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.

**Other Duties and Responsibilities:**

* Perform job responsibilities of the player assistant/monitor pace of play.

* Perform job responsibilities of the cart/range attendant.

* Perform job responsibilities of the food service cashier.

**Knowledge, Skills, and Abilities:**

* Demonstrate excellent communication skills (i.e., professional ability to attend to customer needs).

* Ability to address complaints and resolve concerns as needed.

* Good computer skills in common software programs.

* Knowledge of the operations of golf course and facilities.

* Excellent cash handling skills.

**Education and Experience:**

* High school diploma or equivalent.

* CPR and AED certification required.

* Possession of, or ability to obtain, BASSETT certification within three (3) months of date of hire.

**Special Considerations**:

* Subject to modified/flexible work schedule during high volume work periods.

* Subject to both inside and outside environmental conditions.

* Occasional exposure to pesticides and exhaust fumes.

* Ability to lift light to medium weight (20-50 lbs.) objects.