Principal Software Engineer - Cloud Platform

At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and optimize their software and infrastructure.

The Cloud Platform team at New Relic is looking for an experienced Principal Software Engineer to join our fast-growing team. We seek a Principal Software Engineer who is passionate about software and cloud infrastructure architecture and design to help build and adopt the next-generation architecture of New Relic's Cloud Platform which is designed to be secure, modular, fault-tolerant, and multi-cloud native.

The role involves leading the vision and strategy for Cloud Platform, focusing on security, global expansion, regional resilience, reliability, scalability, and cost efficiency.

We encourage asynchronous communication and independence, but we also build strong human relationships between team members during our ceremonies or in-person gatherings when possible.

• Design, architect, develop, and implement a scalable, reliable, cloud-agnostic software platform.
• Own, drive vision and strategy for the Cloud Platform and provide architectural guidance for security, reliability, scalability, resilience, performance, and cost optimization.
• Own and manage technical roadmaps, balancing new features, service reliability, and technical debt reduction.
• Do run-ahead research and build prototypes for new features or to optimize existing systems for performance or cost.
• Coach and mentor the teams you collaborate with and develop balanced architecture, and maintainable solutions that leave teams healthier than before and follow industry trends.
• Prioritize effectively across business and technical requirements.
• Facilitate technical communication across teams, organizations, and leadership.
• Collaborate with leadership, product management, and engineering to align priorities and plans.
• Serve as the connective tissue between teams and organizations for all technical matters.
• Promote an inclusive culture that values diverse perspectives.

• 8+ years experience in building and managing distributed systems/ platforms and a passion for solving complex distributed system challenges.
• Strong experience in developing, maintaining and migrating workloads on major public cloud platforms (AWS, Azure, GCP)
• Driving and building Infrastructure as Code (IaC)
• Deep understanding of security, reliability, scalability, availability, performance and cost-effectiveness of distributed systems on public cloud providers like AWS, Azure, and GCP.
• Experience driving software engineering practices through good software design, clean and secure code, code reviews, unit tests, CI/CD pipelines, operational efficiency, and using data to drive and make decisions.
• Experience in SOLID design practices, design patterns, including object-oriented design and OOP.
• Strong experience in architectural patterns and anti-patterns for resiliency, geo-availability, and disaster recovery.
• Familiarity with modern cloud deployments, compute, storage, networking, containers, databases, and security.
• Effective at driving transformational projects, and unifying technical teams around a common architecture.
• Proven track record of setting and achieving ambitious goals, guided by metrics.
• Excellent communication skills, capable of engaging both technical and executive audiences.
• Comfortable working across time zones(IN\US\EU time zones) in a fast-paced setting.
• Knowledgeable in Agile and other software development methodologies.

• Solid understanding of the Linux operating system and concepts such as virtual machines and containers

• Active participation in open source development.

• Experience with Crossplane or similar tools for controlling cloud-managed services

• Experience designing systems that integrate 3rd party code and components

• Experience with Kafka and streaming data processing

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you are interested in a position and require a reasonable accommodation to complete any part of the application or recruiting process, please visit to submit your request.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the .

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

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