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Front Of House Manager

PARK Restaurant And Bar

Posted on: 18 Mar 2024

Job Location: Columbia, US

Job Description:

SALARY RANGE: $50,000 to $65,000, based upon experience, % of profit bonuses, plus full benefits (health insurance, 401k, PTO, gym membership, etc).

THE HIRING COMPANY: Park Restaurant & Bar is the place for folks who love local flavors and ingredients. Our small plate menu will entice you to enjoy old favorites and explore new seasonal items alongside friends and family. Our unique bar setting includes a bourbon display, community table with fireplace and TVs to catch the Tigers' latest win! Local craft beer is on tap, wine is poured by the glass and the outdoor patio is perfect for enjoying the beautiful Missouri spring, summer and fall.

FRONT OF HOUSE MANAGER POSITION: As our FOH Manager you will help plan and organize our special events, run our social media and come up with creative ways to drive new business to the restaurant. You will also be responsible for the selection, management, training and scheduling of all Front of House staff, building a team with the ability to make smart decisions and solve problems effortlessly.

FRONT OF HOUSE MANAGER RESPONSIBILITIES:

Create and execute marketing strategies to increase foot traffic and drive new business.
Plan and manage weekly social media posts about specials and events happening at Park.
Work as a team with other Managers to achieve Park's sales goals and create an exceptional guest experience
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
Handle all guest issues as they arise, resolving all conflicts professionally while providing the highest level of customer service possible
Oversee the coaching, training and management of front of house staff/service staff
Act as a liaison between the front of house and back of house to ensure smooth and flawless execution of guests' service
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies
Make employment and termination decisions
Fill in where needed to ensure guest service standards and efficient operations
Adequately monitor and schedule staff based upon sales metrics and guest traffic; ensure that both labor cost objectives and adequate staffing for exceptional service are achieved.

FRONT OF HOUSE MANAGER QUALIFICATIONS:

MUST HAVE: 2+ years experience at a fine dining or upscale casual restaurant (fast food experience will not be counted)
MUST HAVE: previous leadership or management experience
MUST BE: High energy, outgoing, positive leader!
MUST BE: Social media and business development savvy!
PREFERRED: Bachelors degree
Able to read, write and communicate effectively
Be able to work in a standing position for long periods of time.
Be able to reach, bend, stoop and frequently lift up to 50 pounds.
Ability to fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

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