In-Field Product Tester

Job Description: In-Field Product Tester

Roles and Responsibilities

As a Product Tester, the external contractor will be dedicated to testing and ensuring the functionality of a new product. Key responsibilities will include:

Product Evaluation: Play a critical role in the testing phase of a new grocery delivery process within the app. Execute grocery shopping trips and handoffs according to defined protocols while closely observing the product's performance and providing feedback.

Feedback Loop: Act as an essential feedback conduit. Thoughtfully document your observations, highlighting challenges, opportunities, and recommendations that can elevate the handoff experience and overall delivery process.

Timeliness & Accuracy Champion: Ensure precision in every step of the process while maintaining a quick and efficient pace. Thoroughly review and validate order details during pickups, meticulously adhering to instructions and providing feedback for process improvement.

Seamless Handoff: Collaborate seamlessly with designated couriers to ensure smooth and efficient handoff transitions.

Communication Hub: Maintain open lines of communication with our operations team. Swiftly report any encountered issues, delays, or factors that could impact the product's performance.

Qualifications

Must have their own phone with connection to the internet to connect to our app

Extensive shopping experience with Instacart, Whole Foods or other grocery delivery platform and evidence of top performance (high ratings, number of orders completed, etc) is required

Punctuality and reliability are essential to maintain the integrity of the testing process.

Keen attention to detail to uphold data accuracy and execute product evaluations effectively.

Strong communication skills to work harmoniously with the Operations team and grocery store staff.

Autonomous and able to manage time-sensitive tasks independently.

Ability to be on foot and walking throughout a shift to handle trips across the area of operation

Pay Details:

$20.00 to $38.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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