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Posted on: 27 Mar 2024
Job Location: Brunswick, US
Job Description:
FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers.
We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Financial Analyst to join our dynamic team.
GENERAL STATEMENT OF DUTIES :
The Project Manager is responsible for implementation of small, large and complex telecommunication solutions which includes, but not limited to, creating and maintaining detailed project schedules, understanding unique aspects of projects as well as having working knowledge of the technical and operational specifications.
They own and manage all customer communications or escalations pertaining to implementation of telecommunication service(s).
It is their role to plan, execute, monitor, track, control and close out projects in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Coordinate internal departments such as engineering to configure ports and capacity planning to resolve capacity issues.
This includes but is not limited to work order status, obtaining access to premises, and scheduling equipment installs.
QUALIFICATIONS, KNOWLEDGE, and SKILLS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skill and / or ability required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Broad experience in provisioning, scheduling, and coordinating the delivery of voice and data services with a thorough understanding of telecommunication products.
Familiarity with ILEC / CLEC ASR processes for ordering fiber-based Ethernet services Ability to communicate professionally through all types of media with customers, vendors, managers, and associates, exhibiting poise, composure, and confidence when confronting high-pressure or stressful situations.
Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
Technical aptitude and strong computer skills, with the ability to maneuver through several operating systems. Must have strong work ethic, be well organized, and reliable.
Strong problem solving and troubleshooting skills.
EDUCATION and / or EXPERIENCE :
Associates degree and a minimum of five (5) years relevant telecommunications experience.
CERTIFICATES, LICENSES, REGISTRATIONS :
Project Management Professional (PMP) certification preferred but not required.
Benefits and Compensation :
FirstLight offers a competitive benefits package including a comprehensive medical benefits, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Estimated base annual salary is anticipated to be between $55,000 and $75,000. Pay ranges represent a good faith annual estimate at the time of the job posting.
Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates.
Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications.
Your expertise and leadership can help us achieve our goals and empower our employees to thrive.
Equal Opportunity Employer :
We are committed to fostering an inclusive workplace and are proud to be an equal opportunity employer. All applicants and employees are considered without regard to race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability, in compliance with state and federal laws.
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