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Posted on: 21 Feb 2024
Job Location: Kochi, IN
Job Description:
Job Description
We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships.
The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needsActively seek out new sales opportunities through cold calling, networking, and social mediaSet up meetings with potential clients and listen to their wishes and concernsPrepare and deliver appropriate presentations on products and servicesCreate frequent reviews and reports with sales and financial dataEnsure the availability of stock for sales and demonstrationsParticipate on behalf of the company in exhibitions or conferencesNegotiate / close deals and handle complaints or objectionsCollaborate with team members to achieve better resultsGather feedback from customers or prospects and share it with internal teams Requirements Proven experience as a Sales Executive or relevant roleProficiency in EnglishExcellent knowledge of MS OfficeHands-on experience with CRM software is a plusThorough understanding of marketing and negotiating techniquesFast learner and passion for salesSelf-motivated with a results-driven approachAptitude in delivering attractive presentationsHigh school degreePreferring candidates who have experience in basic insurance.
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