Tourism Research Coordinator: Remote Friendly

Job description

Downs & St. Germain Research, a national tourism market research firm, seeks a researcher to help lead its growth. Downs & St. Germain Research focuses on providing clients market research with strategic recommendations. Clients are largely tourism based.

Responsibilities

The Tourism Research Coordinator works with a small team and data collection staff to execute surveys, moderate focus groups, and more. Focus groups are completed in-person and online. Surveys are mainly completed via in-person interviews and online. These projects can vary widely depending on the issue the research is designed to address. The Tourism Research Coordinator is responsible for data collection, analysis, summary and presentation of research results. This process includes but is not limited to:

Taking ownership for assigned client account(s) by managing multiple projects with minimal supervision.

Developing relationships and establishing credibility through accurate and timely communications with clients and other team members.

Moderating online or in-person focus groups and interviews

Managing all phases of research process including survey programming, supervision of internal operations, data collection management, tabulations and analysis, and report preparation.

Presentation of research results to various audiences including but not limited to clients, elected officials, stakeholders, and others. Presentations may be virtual or in-person depending on client needs.

Ensuring the accurate and timely execution of research projects.

Contributing to proposals for potential and existing clients.

Requirements

The ideal candidate will possess:

Bachelor's or Masters degree

Experience in the research or tourism industry

Experience in moderating focus groups

Understanding of statistics

Exceptional problem-solving skills

Excellent organizational, communication, report writing, client management and interpersonal skills.

Open to travel

Ability to manage data collection staff

Excellent analytical skills; ability to recognize a story within the numbers

Self-motivation

Ability to work well independently and on a team

Attention to detail, accuracy, and follow-through and ability to handle multiple assignments and work well under pressure

Intermediate skill level working in Excel.

Intermediate skill level working in PowerPoint.

Experience with the following software a plus:

Alchemer

SPSS

Position has remote and hybrid remote/in-person options. Full time, salaried position. Wages will vary based on experience.

Immediate opening available.

Job Type:Full-time

Salary:$45,000.00 - $60,000.00 per year, based on experience

Benefits:

Health insurance

Retirement plan

Schedule:

Monday to Friday

A typical work week consists of Monday to Friday 9:00am-5:30pm. Some research projects may require work outside of these hours.

Work Location:Remote or Hybrid (in-person/remote; our physical office is in Tallahassee, FL)

Job Type: Full-time

Salary: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• Monday to Friday

Work Location: Remote or in-office.