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Posted on: 27 Mar 2024
Job Location: Tampa, US
Job Description:
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Compensation: $15.00 hourly
What you get to do:
* Be responsible for the development of team members by providing training, feedback and coaching.
* Respond to guest and team member needs by utilizing problem solving skills to ensure positive resolutions as needed.
* Assist leadership in establishing a workplace environment that promotes personal development of self and others, creating high morale amongst entire team and sets the example for development.
* Creates an inspiring, collaborative, innovative and results oriented location environment fostering guest service, job satisfaction and retention.
* Demonstrate day to day and forward looking ownership of areas through responsibility of facility performance, acting with integrity and professionalism, following through on commitments and making educated decisions with a sense of urgency.
* Perform all front line duties as needed to include trash removal / disposal, sweeping, vacuuming, mopping, window and mirror washing, restroom cleaning, restaurant cleaning, office, breakroom and hallway cleaning, store / merchandise area cleaning, cob web removal and dusting , storage room cleaning, hard floor buffing / waxing and carpet cleaning.
* Upkeep all documentation, team member files, schedules, databases, and generation of regular reports.
* Ensure departmental goals for Safety, Cleanliness, and World Class Service are met
* Discipline and counsel employees when necessary
* Other duties as assigned based on business need
What it takes to succeed:
* Previous supervisory experience preferred, but not required.
* Be at least 18 years of age with a valid high school diploma or equivalent.
* Valid driver's license and able to meet company's driving guidelines
* Be available for overnight shifts between 10pm to 11am. Hours may change based on park hours and business needs. Work a flexible schedule to include opening, mid and closing shifts, nights, weekends and holidays.
* Have a minimum of 4 months cleaning type of experience.
* Be a role model for SEA safety, guest service, cleanliness and grooming standards.
* Have excellent communication skills both written and oral. Must be comfortable speaking in front of large groups.
* Be able to lift 25-50 lbs. frequently depending on location. Perform the following physical activities on a frequent basis, kneel, squat, stand, walk, climb , bend floor to waist, overhead reaching.
* Position engages in extensive walking and standing throughout the entire work shift
* Position will perform frequent simple hand grasping and fine manipulation (use of keyboard/writing) work
* Be able to work indoors and outdoors, in varying Florida weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
* Promote and ensure a safe and secure environment for guests and fellow ambassador
* Resume must be submitted for consideration
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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