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Posted on: 25 Mar 2024
Job Location: Rosston, US
Job Description:
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match / Equipment provided - As a Customer Support Specialist you'll: Learn the ins and outs of Formstack's products and services; Be the primary point-person for incoming support requests via email, chat, and/or scheduled phone support; Work in a fast-paced environment and be able to meet and exceed service standards in ticket volume, CSAT, and quality metrics; Create written and/or video documentation, and assist in keeping these resources up-to-date; Work closely with the Formstack team to answer questions, provide feedback, and assist in finding use-case solutions...Hiring Fast >>
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