Online Storefront Manager

Job Opportunity: Online Storefront Manager

Are you seeking an opportunity to work in a company where every employee is an owner? Look no further! We are proud to be a 100% employee-owned enterprise. Smartpress, a rapidly growing online printing service, is reshaping the traditional printing landscape with innovative solutions. Our dedication to exceptional customer service, high-quality products, and eco-friendly practices has earned us rave reviews from our clients. Join us in our mission to revolutionize the printing industry, one innovation at a time.

We are currently seeking a dynamic Online Storefront Manager to join our team. As part of our talented group, you'll collaborate closely to deliver world-class products and services to our valued customers. In this role, you will work closely with clients to understand their requirements and partner with internal teams to translate those needs into new online storefronts. The ideal candidate will possess strong attention to detail, excellent communication skills, and a commitment to delivering a superior client experience.

Key Responsibilities:

Lead online storefront implementations by coordinating and conducting meetings with clients and internal teams on a regular basis.
Understand client needs and expectations for their online storefronts, and create comprehensive project plans and timelines.
Provide professional insights on site design, categorization, and product offerings.
Facilitate the gathering of print and image assets from clients and ensure smooth processing prior to launch.
Conduct back and front-end storefront site training for clients and offer ongoing support.
Maintain and update storefront sites, manage product updates, and inventory items.
Foster positive client relationships through regular communication and support.

Qualifications:

Bachelor's degree in Marketing or related field, or equivalent work experience.
3 or more years of experience in Account Management or Project Management preferred.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Strong problem-solving skills and the ability to work independently.
Excellent time management and organizational skills.
Commitment to maintaining confidentiality of company, employee, and customer information.

Why Join Us:

Opportunity to work in a hybrid environment, combining office and remote locations.
Competitive compensation package.
Generous paid time off benefit that increases with tenure.
A collaborative and supportive work culture where every team member's contribution is valued.

If you possess the talent and passion for excellence and are interested in joining our team, please complete the form on this page. We look forward to welcoming you to Smartpress!

Thank you
Employment Type: Full-Time
Salary: $ 39,000.00 140,000.00 Per Year